How to check your Laptop Battery Before sending in a ticket request, here are a few steps to check your laptop battery that the IT department would do before any further troubleshooting is needed. If you have the VDI open, you need to minimize your VDI window. Shown circled in red below. Go to the bottom right-hand corner of your laptop screen. Look for an icon that looks like a battery symbol. There are a couple of different views that you may see and if you are charging your laptop, the battery symbol will have a plug next to it. You may see a colored view of your battery (the color will change dependent on your charge level in your system tray. It will look as it does circled in red below. If you do not see the battery symbol in your system tray, click on the arrow in the tray to show more icons that are not displaying. The battery symbol will be white and when you hover over it, it will show you the charge percentage left for your laptop.